Resolve issues faster with agile defects management





Capture a Defect on Site

Capturing Defects on site and entering Defects into iTWOcx

<a href="https://confluence.itwocx.com/display/cxKB/Capture+a+Defect+on+Site" target="_blank"><img src="https://exactal.com/emails/img/iTOWcx-New-User-Guide-Buttom-ClickHere.png" width="120px"></a>






Review, Assign and Manage Defects

Manage Defects that are For Review and assign a tradesman to fix it

<a href="https://confluence.itwocx.com/display/cxKB/Review%2C+Assign+and+Manage+Defects" target="_blank"><img src="https://exactal.com/emails/img/iTOWcx-New-User-Guide-Buttom-ClickHere.png" width="120px"></a>











Work with Defects Assigned to Me

Set a Defect to Rectified and send it back for Inspection

<a href="https://confluence.itwocx.com/display/cxKB/Work+with+Defects+Assigned+to+Me" target="_blank"><img src="https://exactal.com/emails/img/iTOWcx-New-User-Guide-Buttom-ClickHere.png" width="120px"></a>






Inspecting and Closing Defects

Inspect rectified Defects and Approve or Reject that work done

<a href="https://confluence.itwocx.com/display/cxKB/Inspecting+and+Closing+Defects" target="_blank"><img src="https://exactal.com/emails/img/iTOWcx-New-User-Guide-Buttom-ClickHere.png" width="120px"></a>











Setting up Defects for your Project (For Project Admins)

Learn about what you can customise in the iTWOcx Defects system to fit your Project

<a href="https://confluence.itwocx.com/pages/viewpage.action?pageId=2031992" target="_blank"><img src="https://exactal.com/emails/img/iTOWcx-New-User-Guide-Buttom-ClickHere.png" width="120px"></a>






Pin on Plan

Mark up a Defect via the Mobile App

<a href="https://confluence.itwocx.com/display/cxKB/Pin+on+Plan" target="_blank"><img src="https://exactal.com/emails/img/iTOWcx-New-User-Guide-Buttom-ClickHere.png" width="120px"></a>












Frequently Asked Questions


<a href="https://confluence.itwocx.com/pages/viewpage.action?pageId=2032082" target="_blank">I forgot my password. What do I do?</a>
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<a href="https://confluence.itwocx.com/display/cxKB/Video+Tutorials" target="_blank">Where can I get trained on iTWOcx?</a>
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<a href="https://confluence.itwocx.com/pages/viewpage.action?pageId=2032202" target="_blank">How do I change my project?</a>